Borro’s approach to asset security is foundational to its lending business. When a client ships a $200,000 Patek Philippe or a $400,000 Bentley Continental GT to Borro, they are extending a significant act of trust. Borro’s security and care infrastructure is built to be worthy of that trust — in the facility, in transit, and throughout the loan term.
Exceptional Security During Transport
Asset security begins before the item reaches Borro’s facility. Borro provides fully insured shipping labels through established secure carriers, with coverage appropriate to the declared asset value. For very high-value assets, Borro arranges white-glove courier service with chain-of-custody documentation at every handoff. Assets are never shipped uninsured or through general parcel services without appropriate coverage.
Borro covers the cost of both inbound and outbound shipping. You bear no financial risk for transit — if something were to happen during shipment, Borro’s insurance responds, not your homeowner’s policy.
Facility Security Standards
Borro’s storage facility operates under physical security standards appropriate to a high-value asset environment. Access control, surveillance, and monitoring systems are in place continuously. Only authorized, trained personnel can access the storage areas, and asset handling follows specific protocols for each category — a watch is handled differently from a vehicle, which is handled differently from a painting or a handbag.
The facility environment is climate-controlled and continuously monitored. Humidity, temperature, and air quality are maintained within the parameters appropriate for luxury goods — the same standards used by major auction houses and private vault operators who store comparable assets.
Individual Asset Tracking
Your specific asset is identified, catalogued, and tracked individually within Borro’s inventory system. It is not grouped with similar assets or stored in a general pool. Your watch is your watch, documented with its specific reference, serial number, and condition profile from intake. This individual tracking allows Borro to confirm the exact location and condition of your asset at any point during the loan term.
Full Appraised Value Insurance
Every asset in Borro’s custody is insured at its full appraised value. This is not a general commercial policy with per-item limits — it is comprehensive coverage that responds at the specific value we placed on your asset when making the loan offer. If something were to happen to your asset while in Borro’s custody, your loss is covered in full. Borro has maintained this insurance standard throughout its 15+ year operating history.
The Return: Your Asset Comes Back in the Same Condition
When your loan is repaid, Borro completes a return condition inspection against the intake documentation, packages your asset appropriately for its category, and ships it back via insured carrier at no cost to you. Return tracking is provided and the insurance coverage continues until confirmed delivery. In 15+ years and 15,000+ transactions, Borro has returned every asset in the condition it was received.
Caring for assets that belong to our clients, and keeping them safe, is our top priority — not as a marketing statement, but as an operational reality that every member of our team takes personally.
Learn more about Borro’s asset care standards or start your confidential loan inquiry today.
